Stjepana Ivičevića 60, 21 300 Makarska

Statement on the protection of personal data

Promet Makarska d.o.o. Stjepana Ivičevića 60, Makarska recognizes the importance of personal data protection and protects the privacy of visitors to its pages.

All information sent by the visitor or automatically recorded is used exclusively in accordance with this statement, i.e. the Personal Data Protection Act and the Electronic Communications Act.

By accepting the Personal Data Protection Statement, you give your consent to Promet Makarska d.o.o. for the collection and use of data in accordance with the legal regulations and the following provisions.


Collection and use of personal data

Personal data that you voluntarily entered within our website – sent to our email page [email protected] (name and surname, email address, contact phone number, we collect and process exclusively for the purpose for which the data was provided to us) .

For example, for reserving a seat on the bus, buying a ticket via advance payment, online booking, answering questions, complaining about services, providing additional information and special offers.

When booking bus tickets, we store your first and last name, contact phone number and e-mail address.


We use your personal data that we collect exclusively for our own needs and do not pass it on to third parties (for example for advertising), except at the request of authorized state authorities with your consent.

After we fulfill your request, we guarantee that your data will be deleted.

If you provide us with personal data related to business cooperation, and it comes to fruition, we guarantee that the data will be strictly kept within the company in constantly controlled computer systems, with limited access. This means that only persons authorized by the Company’s Management for data processing have access to them.


Information on the use of cookies

This website uses cookies. Cookies are stored on your computer when you use the website. Cookies are small text files that are stored on your hard drive in cooperation with the browser you use and through which specific information is transmitted to the website that sets the cookie (in this case, us). Cookies cannot run programs or deliver viruses to your computer. They only serve to make the Internet service more efficient.

Data stored using cookies is stored separately from any additional data provided to us. In particular, cookie data is not linked to your other data.

This website uses only temporary cookies that are automatically deleted after closing the browser. You can check the list of cookies used by this website in our Privacy Settings.

You can always delete cookies in your browser’s security settings or disable them in our Privacy Settings.


Data security

Pages Promet Makarska d.o.o. on which confidential data is exchanged, are protected by the use of the Secure Socket Layer (SSL) security protocol with 128-bit data encryption. SSL security coding is a data protection technology that enables secure data exchange between your browser and the website.


Information and the right to object

Based on legal provisions, you have the right to information about your personal data stored in the Promet Makarska d.o.o. database, as well as to correction, addition and deletion of personal data. Correction, amendment and deletion of personal data is carried out upon written request sent to the address: Stjepana Ivičevića 60, with an indication of the Personal Data Protection Officer or to the email address: [email protected] (type of request: Protection of personal data).

Personal data protection officer

telephone: 021/612 005

Fax: 021/612 788

[email protected] with reference to personal data protection officer


Security of payment by debit/credit cards

Promet Makarska d.o.o. uses the Monri Internet payment service, an advanced system for secure payment card acceptance via the Internet.

The confidentiality of your data is protected and ensured by the use of SSL encryption. Online payment pages are secured using the Secure Socket Layer (SSL) protocol with 128-bit data encryption. SSL encryption is the process of encrypting data to prevent unauthorized access during its transmission. This enables safe transfer of information and prevents unauthorized access to data during communication between the user’s computer and the WebPay service and vice versa. The WebPay service and financial institutions exchange data using a virtual private network (VPN), which is protected against unauthorized access.

Monri Payment Gateway is certified according to PCI DSS Level 1 security standard prescribed by Visa and Mastercard rules. The merchant does not store bank card numbers and the numbers are not accessible to unauthorized persons.